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Contract Classes Dual Credit Classes

Quality Customer Service

Addresses sensitivity in communicating with customers and co-workers. Includes international communications, teamwork, working relationships, and telephone skills.

Pre-Requisites
There are no Pre-Requisites

Classes


Course: Quality Customer Service (40010)

Online
Location: Virtual Campus
Duration: 6/2/2025 - 7/24/2025

Days & Time:

Mon, Tues, Wed, Thurs, Fri, Sat, Sun: 12:00 AM - 12:01 AM

Facility:

ONLINE

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:20
Essential Class Information: Online courses use Blackboard for course content and assignments. Information about accessing Blackb ...
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Course: Quality Customer Service (63761)

Online
Location: Virtual Campus
Duration: 10/20/2025 - 12/17/2025

Days & Time:

Mon, Tues, Wed, Thurs, Fri, Sat, Sun: 12:00 AM - 12:01 AM

Facility:

ONLINE

Instructor:

Sharon Behrens

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:23
Essential Class Information: Online courses use Blackboard for course content and assignments. Information about accessing Blackb ...
Add To Cart


Course: Quality Customer Service (63765)

Online
Location: Virtual Campus
Duration: 10/20/2025 - 12/17/2025

Days & Time:

Mon, Tues, Wed, Thurs, Fri, Sat, Sun: 12:00 AM - 12:01 AM

Facility:

ONLINE

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:30
Essential Class Information: Online courses use Blackboard for course content and assignments. Information about accessing Blackb ...
Add To Cart


Course: Quality Customer Service (64237)

Hybrid/On-Campus Video Conf
Location: Adams
Duration: 10/21/2025 - 12/16/2025

Days & Time:

Tues: 3:00 PM - 4:50 PM

Facility:

116 On-Campus Video Conf AD

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:12
Essential Class Information: This class incorporates various types of instruction. The online portion is delivered through Blackb ...
Add To Cart


Course: Quality Customer Service (64239)

Hybrid/On-Campus Video Conf
Location: Marshfield
Duration: 10/21/2025 - 12/16/2025

Days & Time:

Tues: 3:00 PM - 4:50 PM

Facility:

105 On-Campus Video Conf MFLD

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:18
Essential Class Information: This class incorporates various types of instruction. The online portion is delivered through Blackb ...
Add To Cart


Course: Quality Customer Service (64240)

Hybrid/On-Campus Video Conf
Location: Stevens Point
Duration: 10/21/2025 - 12/16/2025

Days & Time:

Tues: 3:00 PM - 4:50 PM

Facility:

417 On-Campus Video Conf STPT

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:18
Essential Class Information: This class incorporates various types of instruction. The online portion is delivered through Blackb ...
Add To Cart


Course: Quality Customer Service (64243)

Hybrid/Online Live
Location: Virtual Campus
Duration: 10/21/2025 - 12/16/2025

Days & Time:

Tues: 3:00 PM - 4:50 PM

Facility:

Online Live

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:24
Essential Class Information: This class incorporates various types of instruction. The online portion is delivered through Blackb ...
Add To Cart


Course: Quality Customer Service (64241)

Hybrid/On-Campus Video Conf
Location: Wisconsin Rapids
Duration: 10/21/2025 - 12/16/2025

Days & Time:

Tues: 3:00 PM - 4:50 PM

Facility:

E109 On-Campus Video Conf WR

Instructor:

Angela Steinhauer

Tuition and Fees: $495.65

Out of State Tuition and Fees: $495.65

 Status:Active Seats Available:21
Essential Class Information: This class incorporates various types of instruction. The online portion is delivered through Blackb ...
Add To Cart

Related Courses

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Supervised Field Experience

Undergraduate | 2 Credits

CATALOG #10106135

This course integrates Administrative Professional classroom study with specific off-campus occupational experiences at selected training sites. An organized plan of experiences built around office competencies is planned, supervised, and evaluated by the instructor and cooperating business trainer. Prerequisites: Quality Customer Service 10106106, Business Information Management 10106140, Proofreading & Editing 10106158, Digital Communication Technology 10106172, Administrative Office Procedures 10106150, and Graphics & Print Media 10106162

Virtual Campus
Fall 2025
Subject Image
Business, Management, and Administration
Catalog #10106106
Undergraduate

Mid-State serves the diverse and changing educational needs of central Wisconsin communities. We offer a range of opportunities for people in all walks of life: for recent high school graduates just beginning their college experience, for those wishing to transfer to a four-year college or university, for others wanting to change or enhance their careers, and for those who depend upon the college for learning in their “leisure years.”

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